Privacy Policy

Artesive S.r.l., based at Via Calvagese 22, Polpenazze del Garda (BS), in its capacity as the data controller, whose list is available by writing to [email protected], informs you of the following regarding the processing of your personal data (“data”) in accordance with applicable privacy laws (“Privacy Laws”).

1. Processed Data, Purpose of Processing, and Legal Basis

Artesive S.r.l. processes common data (identification, personal, contact, financial, location, and browsing data) for:

1. a) Fulfillment of contractual obligations or execution of pre-contractual measures towards the data subject, namely:

• Managing the sale of products and services of Artesive S.r.l. and related after-sales services (such as exchanges, returns, warranties, customer care and service, product delivery, etc.);
• Managing e-commerce and related after-sales services, registration, and interaction with our websites and apps, as well as the use of services reserved for registered users (e.g., Wish List, My Orders, Quick Purchase, etc.);

1. b) Compliance with legal or regulatory obligations: That is, managing legal obligations related to sales activities (such as issuing and storing invoices), handling requests for the exercise of rights concerning personal data processing, and communicating any data breaches;
2. c) Legitimate interest of the controllers: That is, for the prevention and suppression of fraud and abusive behavior (including by third parties) that conflict with current regulations (e.g., intellectual property), contractual provisions, rules of fairness and good faith, as well as for managing potential complaints and legal defense.

Artesive S.r.l. also processes common data for:

1. d) Subject to your consent:

• For marketing purposes: That is, to send you informational communications about products, services, events, and promotions of Artesive S.r.l. Marketing activities are carried out through the contact methods you have selected below and which you can modify at any time;
• For analysis purposes: That is, to analyze, including automatically, your preferences, habits, and lifestyle, as well as details of purchases made. The data is used to create group and/or individual profiles (“analysis”), market research, and statistical analysis, including with anonymous data, organized in aggregate form. If you also consent to marketing purposes, we will send you personalized communications based on the analysis of your preferences and interests;

2. Processing Methods

Data is processed with and without the use of electronic tools, according to logics and procedures consistent with the purposes indicated above and in compliance with Privacy Laws, including confidentiality and security profiles. Processing includes operations such as collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, deletion, and destruction of data. Specifically, regarding the analysis process, we inform you that data is organized into group and/or individual profiles based on the preferences and interests you have communicated.

3. Data Retention

Data is stored for the time strictly necessary to achieve the purposes for which it was collected and to comply with applicable legal and regulatory obligations. The retention period varies depending on the processing purpose.

4. Nature of Data Provision and Consequences of Refusal

For the purposes outlined in point 1, letters a), b), c), data provision is **mandatory**, and refusal to provide it would prevent the execution of the indicated activities. The provision of data for the purposes outlined in point 1, letter d) is instead **optional**, and any refusal will **not** affect the ability to purchase products and services from Artesive.

5. Categories of Recipients

Data is accessible to **Artesive S.r.l.** and its authorized personnel. Data is also shared with **our service providers**, who provide technical and organizational services related to the above purposes (e.g., logistics, marketing, payment processing). These service providers act as **data processors** based on our instructions.

6. Rights of the Data Subject

You can contact **Artesive S.r.l.** at any time to exercise your rights under applicable Privacy Laws by sending an email to [email protected].

7. Data Protection Officer

The Data Protection Officer is **Artesive S.r.l.**, located at **Via Calvagese 22, Polpenazze del Garda (BS)**, and can be contacted at the email address: [email protected].

8. Changes to the Privacy Policy

Artesive S.r.l. reserves the right to modify this privacy policy at any time. The updated policy will be published on our website or sent via email.